Exclusively in the UK
HOW IT WORKS
We are a unique rental wardrobe for the mama-to-be, you must have questions!
We have tried to answer as many as we can think of, but please
us if you need more information
The Subscription Box
1. What are the different types of subscription plans?
2. What if I don't want to commit to a long-term subscription plan?
3. Can I change subscription plans during an existing
4. What does it mean to be on the waitlist?
5. What if I want to cancel?
6. My subscription has ended but why has my credit card been charged for one extra month?
7. Can I make changes to my order?
8. Can I have a bespoke subscription plan?
1. How does maternity sizing work?
2. What if some of the items I ordered don’t fit?
My Bundle 'n Joy Box
1. Will the items need to be pressed upon arrival?
2. Can I remove the dry cleaning or retail tag from the clothes?
3. Can I alter/tailor the clothes?
4. Can I wash/clean the clothes myself?
5. Can I hold onto some items and return everything else?
6. What happens if I accidentally damaged the items?
7. Can I purchase items on your website or the items I’ve rented?
Late Fee Policy
1. Why are on time returns are important?
2. How do I avoid a late fee?
3. What is your late fee policy?
1. Can I buy a Bundle as a gift?
2. Can I buy gift vouchers of specific amounts for someone else?
Shipping & Returns
1. Do I have to pay for shipping?
2. How long does delivery take after I confirm shipment of my items?
3. How long can I keep the items for?
4. How do I return my items?
5. When is my return date?
6. What if my return date ends on a weekend or public holiday?
7. Can I return my items early?
8. I’ve selected the items for my next box but why am I not able to confirm shipping?
9. Where do you ship?
1. How does payment work?
The Trial Bundle
1. How does this work really?
2. Can I keep all 6 items for the month?
3. What is the catch?
4. What happens if I fail to return the items?
5. What if I damage the items?
1. Can I continue to subscribe after my baby is due?
2. Does Bundle ‘n Joy offer nursing wear?